Cyberghost Review 2021

If you’re looking for an experienced VPN service with servers in 91 countries, Cyberghost has a lot to offer, especially for those with multiple devices in the home. Their prices are also competitive and the number of servers exceeds 7,300, which is a lot more than most of their challengers can boast.

Given that they have an average rating of 4.8 out of a possible 5 on Trustpilot, you can count on getting a stable provider who knows what they’re doing, which is further reinforced by the knowledge that no logs are kept. If you want to try it out, they also offer the option of a 24-hour trial period which isn’t always included when compared to some of their competitors.

A further difference with Cyberghost is that they have a 45-day money back guarantee which is an extension of an industry practice that is usually limited to 30 days. 

Advantages and disadvantages

Below you’ll find the main strengths of Cyberghost that we’ve gathered for this review, but also a number of minuses to present you with a full review.

Benefits

  • 7,300+ servers in 91 countries 
  • 45-day money back guarantee
  • Extremely depressed subscriptions for longer periods
  • 24 hour “try on” opportunity
  • Automatic killswitch to prevent information leaks
  • AES-256 bit encryption
  • Wireguard protocols for high speeds
  • No logs are saved
  • Support for up to 7 devices simultaneously
  • Round-the-clock support via live chat
  • Subscription from 1 month up to 3 years
  • Publishes transparency reports continuously
  • Offers free VPN to journalists and organisations fighting for a free internet 
  • Over 38 million users
  • Support for operating systems such as Firestick, Android TV, mac OS, iOS, PC and Linux
  • Apps for consoles that let you play regionally blocked games on Playstation and Xbox
  • The company is registered in Romania, which means that there are no mandatory data retention requirements

Disadvantages

  • High price per month
  • Support offered in English only
  • Not all servers offer P2P support or torrenting
  • Monthly subscription has 14 days money back guarantee only
  • No possibility of Multihop servers
  • Does not support Apple TV or Chrome TV

Price

With Cyberghost, you get four different subscriptions to choose from: 1 month, 1 year, 2 years, or 3 years with 3 months free.

Below you will find the current prices at the moment: 

  • 1 month: 11,99 eur each month
  • 1 year: 3,75 eur per month / 45 eur for 1 year
  • 2 years: 3,19 eur per month / 76,56 eur for 2 years
  • 3 years: 2 eur per month / 78 eur for 3 years

It is worth noting that you need to pay the full amount, except for the monthly contract which runs on a monthly basis and is paid at the end of the period. The biggest discount is with the 3-year subscription, which pushes the price down by an incredible 83%, but you don’t need to enter a discount code for this either.

Some optional extras that can be selected at check-out are Antivirus, Privacy Guard and Security Updater, which cost €1.29 per month.

Can you test for free?

Yes, you can actually try Cyberghost for free for 24 hours and you don’t have to enter your credit card number either, which we like. You just download their simple and smooth interface directly from the website to test the connections to their servers. 

After the download, you register an account via the software which sends you a confirmation code to your email, then you can test it for free by logging in and forming your own opinion of the service. However, your login and password are always required to start the app.

Speed

During our tests, we achieved very high speeds with the Swedish servers, but also low latency and a stable connection. When your traffic is encrypted, you will always get slightly lower performance, but considering that the vast majority of Swedes have a good connection, this is not something that is noticeable in daily use.

Via Bredbandskollen and Speedtest, we achieved speeds of up to 500 Mbps for downloading and uploading, but even the foreign servers performed well despite the distance. Speeds via Belgium, for example, were just as fast, which was a positive surprise. So Cyberghost performed really well when it comes to this point, despite the high level of encryption used between you and their connection nodes.

Servers

Speaking of servers, you’ll find an incredible variety to choose from, no matter what country you want to connect to or what purpose you’re using a VPN for. With IP addresses in 91 different countries, Cyberghost competes with the vast majority of big names in the industry like ExpressVPN, NordVPN, PrivateVPN, Surfshark and ProtonVPN.

The servers are located in 114 different locations around the world and can be used to unblock geo-blocked content on Hulu, NBC, Netflix, Disney+ and other streaming platforms. In Sweden alone, you’ll find 98 different connection nodes, which is really impressive, while also letting you know if the server in question is physically located, or if it’s a virtual one. In addition to this information, it also indicates whether the server in question is P2P friendly or not, which is advantageous for those downloading large files via Bittorrent.

The app or downloadable software for your computer also allows you to specify whether you want to use OpenVPN or Wireguard, a great advantage for those who want to enjoy the very fastest speeds a VPN can offer today. OpenVPN has long been an industry standard, while WireGuard is a brand new protocol designed for high-speed broadband, while consuming fewer resources.

Some examples of countries where you can connect from are: 

  • USA
  • United Kingdom
  • Venezuela
  • Ukraine
  • Turkey
  • Spain
  • Germany
  • Mexico
  • Malaysia
  • Russia
  • Poland

Security and privacy

The encryption used is 256-bit AES, one of the strongest on the market today. You can also choose IKEv2, WireGuard or other protocols if you prefer, but given that they also protect against DNS leaks, you are always safe when navigating the net. Of course, a Kill Switch is also included to ensure that your connection is temporarily shut down should Cyberghost stop working for any reason.

In terms of privacy, the company has chosen to establish itself in Romania where there is no legislation forcing companies to share information or log files. In addition to this, they have a strict no logs policy on their servers, but you can also check out their transparency reports where you can see all the requests and demands they receive from various authorities around the world. Since they do not provide any information about their users, there has never been anything to share either, an aspect that is made abundantly clear on their website.

A VPN that stands out

Not many VPNs in the UK can boast the huge number of servers Cyberghost gives you access to, but they also stand out with a longer period of money back guarantee compared to many of their competitors.

Cyberghost to Netflix

We like that you can choose optimised servers specifically for streaming geo-blocked content via Netflix, which you can do using the server selector in the app or on your computer. For example, these are named Netflix FR, Netflix DE, Netflix UK and Netflix US. 

By connecting to these IP addresses, you know you can always access the offer, regardless of the country. The very best libraries are always in the US or the UK, and of course you have access to them when you use Cyberghost.

Cyberghost to SVT, TV3, Kanal 5 etc.

We had no problems watching TV programmes in Sweden by connecting to the Swedish servers, which is of course a good score on this point as well. So if you are travelling abroad or holidaying in countries blocked by Swedish streaming services, you have every opportunity to circumvent these restrictions.

Cyberghost for iPhone and Android

The service offers VPN apps for most platforms, but iOS and Android are the most popular. You’ll also find support for MacOS, Windows, Linux, or your router which you can also use to always be connected to Cyberghost. At any time you can choose to download their apps directly from the website, but also look up information regarding supported devices.

Unfortunately, there are no Chrome TV or Apple TV options at present, which is also one of the few drawbacks we’d like to be sure to point out.

Customer service

We think the customer support is one of the best we’ve encountered so far, thanks in large part to the friendly staff who take questions and concerns via live chat at all hours of the day and night. You’ll also find a full help centre on the website with FAQs, guides and solutions to the most common problems you might encounter.

You can also fill in a form with specific information about problems you encounter, a great way to notify support with concrete details about various concerns to make it easier to help you.

Cyberghost to torrenting

Not all servers support P2P and torrenting, but you can always select a compatible IP address in the app or software for this purpose. The P2P-optimised choices include, in particular, fast speeds for heavy downloads and uploads, which is a big plus with this particular provider.

Since file sharing is a big part of the internet, it’s important that VPNs maintain a high level of privacy, which you’re guaranteed to get with Cyberghost thanks to their anonymous IP addresses, high level of encryption, and physical address in Romania. 

What do Flashback and Reddit think about Cyberghost?

Users on the Flashback Forum particularly find the app very easy to use, something we are also prepared to agree with. On Reddit, they in turn state that they prefer it to torrenting, which is quite understandable given the number of P2P-friendly servers.

Cyberghost to bypass the Chinese firewall

If you’re wondering about the possibility of getting around the firewall in China, we’re happy to report that Cyberghost has no problems whatsoever with this. Your connection becomes a tunnel between the broadband connection and the servers on the other side, which means that even if you were sitting in China surfing, their authorities wouldn’t have a clue what you were doing, or what sites you were visiting. 

All they can see is that you are connected to a foreign IP address, but not what information is being sent back and forth. Nor are there computers capable of cracking the extremely high level of encryption used.

Payment methods (card, crypto, paypal etc.)

  • PayPal
  • Payment cards (VISA, Mastercard, American Express, etc.)

Summary and conclusion

Our firm opinion is that you get the vast majority of features required of a modern VPN provider when you choose Cyberghost, besides Multihop servers, or support for Chrome and Apple TV. However, this is a very small minus in the grand scheme of things considering how many benefits are included in the bargain.

Firstly, you get an accessible support team that receives questions and concerns 24/7, but you can also email them or even visit them on site in Romania, which really speaks for their transparency. Some additional pluses with this VPN are that they have a huge number of servers to choose from, while if you need access to IP addresses in as many countries as possible, you have over 90 to choose from.

Whether you want to watch SVT while on a beach holiday, or just surf anonymously from a public Wi-Fi connection, you’ll always have access to an encrypted and secure VPN service that’s reliable, safe and easy to use!

Frequently asked questions and answers

How much does Cyberghost cost?

The cost of the various subscriptions is EUR 11.99 per month, EUR 45 per year, EUR 76.56 for 2 years, and EUR 78 for 3 years. Please note that prices reflect current discounts at the time of writing.


How good is Cyberghost?

Their service is clearly one of the better ones on the market, but especially if you appreciate a high level of privacy and transparency. Compared to many of their challengers, they also have far more servers and countries to choose from, which is also one of their main strengths. 


How does Cyberghost work? 

When you connect to their servers, a virtual tunnel is created between them and your computer where all traffic travels encrypted and anonymously. This means that no third party can see what is being sent back and forth, leaving you completely invisible on the internet. Your ISP can only see that some form of data is being sent, but not what type or what it contains.